Service Providers
We will offer the best outsourced support services for your brand. 24/7 help desk, phone and Live chat support for you and your customers.
our plans
shared support
$40 per month
Suitable for small to medium-sized organisations with low support volume and an easy-to-understand architecture.
- Helpdesk, Phone and Livechat
- 24/7 Availability
- 100% white label support
- Quick response
dedicated support
Customized Pricing
Perfect for businesses with complicated infrastructure, significant support demand, or needs beyond end-user support.
- Flexible shift time
- Dedicated experts
- 24/7 Availability
- End-user & server support
all in one support
$140 per month
Designed specifically for startups who require a completely hands-off solution that covers end-user support and server maintenance.
- Helpdesk, Phone and Livechat
- 100% managed support
- Server monitoring & maintenance
- Unlimited support
phone support
$120 per month
Tech assistance for technology companies offering a wide range of services that is 100% white label and based in the US.
- 100% white label support
- SLA guarantees
- KPI 's provided
- Flexible shift time
Our Certifications
General FAQs
For the majority of plans, 30 minutes is the quickest response time we provide. Only until we are aware of the severity, level of technology or experience needed, and volume of requests can we guarantee a response time. We are able to reduce response times to 15 minutes if you use specialised technicians.
A team from our quality assurance department checks the work your team has done on a regular basis. Also, the team head regularly analyses the group's performance and gives regular coaching to the team members. There will also be review sessions to talk about the KPI and make sure the client expectations are met.
The service will typically begin within 24 to 48 hours of the enrollment date.
Sure, depending on your needs, we can cover your weekdays and weekends outside of work hours.
By allowing web hosting companies to concentrate on other important aspects of their businesses, outsourcing hosting assistance lowers costs and boosts efficiency. Additionally, it may give the hosting company access to a group of experts that can offer top-notch support. Any business, including one that provides web hosting services, needs to have reliable customer assistance in order to maintain customer satisfaction, keep current clients, and draw in new ones.