Operating System Support
How we help
IIS Web Server Support
Everyone appreciates a website that is quick and easy to use. However, problems such as application pool errors, user permissions, network permissions, and so on can cause websites to go down. We monitor your web services 24 hours a day, seven days a week, and assist your customers in recovering from website errors.
Database Support
Every modern website's site data is stored in a database. A database error on a shared server can cause hundreds of websites to go down. Our MSSQL and MySQL experts are available 24 hours a day, 7 days a week to assist your customers in quickly recovering from database errors.
Mail Server Support
A quick and spam-free email service is critical to business productivity. We assist your customers in troubleshooting email configuration/delivery issues, as well as keeping your email servers (such as Postfix, Exim, and Exchange) operational.
Control Panel Support
Control panels make it simple to manage websites, but advanced features such as scheduled tasks, SSL management, and so on can become complicated at times. Our cPanel, Plesk, and WebsitePanel experts assist your customers in resolving account management issues as quickly as possible.
Backup Managment
Backups serve as a safety net. We ensure that you always have a reliable system and data backup to restore at a moment's notice by performing data recovery tests, monitoring backup process faults, and continuously improving backup systems.
Infrastructure Support
We assist in decision making and successful system deployment by evaluating the benefits of various hardware technologies, long-term capacity planning, and seamlessly integrating servers into the existing infrastructure.
24/7 Emergency Administration
Today's resource-intensive applications require services that are not only available, but also highly responsive. We ensure that your servers meet performance standards with 24/7 monitoring and emergency administration.
Server Security
A server's security can only be ensured through multi-layered security, defence reinforcement through frequent testing, and constant updates. Some of the most common security administration procedures are listed below.
our services
End-user technical support
Using the phone, help desk, or live chat, our experts are available around-the-clock to assist your customers with any service-related issues. We frequently resolve problems ranging from straightforward mail errors to intricate boot errors
- Dedicated quality assurance team
- 24/7/365 Availability
- Response and resolution time SLAs
- 100% white labeled
- Help desk support
- Certified information security
- Certified support quality
- Live chat support
Server infrastructure management
For maximum uptime, security, and speed, we monitor and maintain your services. Our professionals work to prevent unplanned downtime for your server and, in the event of a failure, quickly restore services.
- 24/7 emergency support
- Security monitoring
- High availability maintenance
- Vulnerability monitoring and patching
- Backup & DR management
- Server health monitoring
- Performance monitoring
- Regular performance optimization