Application Hosting Support
How we help
Technical Support
Problems sending bulk marketing emails? Having trouble resolving a software conflict? Our technical support team can assist you in resolving all of them quickly. Expert assistance is only a click away and we are available around-the-clock via help desk and instant messenger.
Monitoring & Service Recovery
Because fast websites are valued by users and search engines, we keep a technical team of experts on duty around-the-clock to monitor your server's health and take prompt corrective action in the event of performance problems, security problems, service outages, etc.
Service Audit & Hardening
Every day, new vulnerabilities in server software are discovered. If a new vulnerability in server software is reported, we monitor security channels and patch the server. Additionally, top-down audits are performed on a regular basis to secure all services and ports.
Virtualized Environment Support
Virtual environments such as Docker, LXC/LXD, OpenVZ, and others provide a cost-effective way to provide high-performance hosting. Many functions, however, such as network bridging and storage allocation, must be carefully managed to ensure an optimal hosting experience.
Server Performance Tuning
Hardware problems, unoptimized server processes, abusive user scripts, and other factors may all contribute to spikes in server load. We assist you in recovering from and preventing server performance issues by providing 24/7 emergency support and preventive maintenance.
Infrastructure Maintenance
Disk space problems, outdated system software, corrupted RAID arrays, and other issues are all a part of maintaining a top-notch hosting service. We handle all infrastructure maintenance operations so you can focus on making your service even better.
DevOps
By maintaining consistent development and production environments, automating the deployment process, and creating systems to easily manage a varied server infrastructure, we assist you in reducing time to market.
our services
End-user technical support
Using the phone, help desk, or live chat, our experts are available around-the-clock to assist your customers with any service-related issues. We frequently resolve problems ranging from straightforward mail errors to intricate boot errors
- Dedicated quality assurance team
- 24/7/365 Availability
- Response and resolution time SLAs
- 100% white labeled
- Help desk support
- Certified information security
- Certified support quality
- Live chat support
Server infrastructure management
For maximum uptime, security, and speed, we monitor and maintain your services. Our professionals work to prevent unplanned downtime for your server and, in the event of a failure, quickly restore services.
- 24/7 emergency support
- Security monitoring
- High availability maintenance
- Vulnerability monitoring and patching
- Backup & DR management
- Server health monitoring
- Performance monitoring
- Regular performance optimization