Web hosting cPanel Support
How we help
Account Security Assistance
External attacks such as spamming, website defacement, malware hosting, and so on are common targets for websites. We assist cPanel account owners in quickly recovering from an attack and restoring domain reputation.
24/7 Emergency Administration
The popularity and SEO ranking of sites hosted on a cPanel server are affected by its responsiveness. We restore failed services and can even work with your service provider to restart the server if necessary.
Service Configuration Assistance
Webmasters frequently need assistance configuring their web applications and client devices. We provide detailed step-by-step assistance to cPanel account owners when setting up or troubleshooting their web/mail services.
Crash Recovery Assistance
Data loss or corruption can occur as a result of a web application upgrade or a website update. We help cPanel account owners recover lost data by performing database repairs, mail box repairs, backup restores, and so on.
Account Set-up & Migration
A new account requires a number of steps, including name server configuration, DNS updates, data migration, and so on. We assist new cPanel account owners in quickly establishing their services by providing detailed step-by-step instructions.
Service Performance Assistance
Issues such as resource-hungry plugins, database optimization, and so on can all have a negative impact on a website's loading speed. When a performance problem is reported, we work quickly to identify the bottleneck and restore service quality.
Account Adminstration & Upgrades
Webmasters frequently require more features or resources as their websites mature. We assist your customers in growing with you by adding services such as SSL, additional IP, increased quota, and so on.
Pre-Sales Support
You must respond to all pre-sales inquiries if you want your company to expand. Our experts become familiar with all aspects of your company's policies and cPanel system features, ensuring that your customers receive a convincing solution to their hosting needs.
our services
End-user technical support
Using the phone, help desk, or live chat, our experts are available around-the-clock to assist your customers with any service-related issues. We frequently resolve problems ranging from straightforward mail errors to intricate boot errors
- Dedicated quality assurance team
- 24/7/365 Availability
- Response and resolution time SLAs
- 100% white labeled
- Help desk support
- Certified information security
- Certified support quality
- Live chat support
Server infrastructure management
For maximum uptime, security, and speed, we monitor and maintain your services. Our professionals work to prevent unplanned downtime for your server and, in the event of a failure, quickly restore services.
- 24/7 emergency support
- Security monitoring
- High availability maintenance
- Vulnerability monitoring and patching
- Backup & DR management
- Server health monitoring
- Performance monitoring
- Regular performance optimization